1. Terms of Use
1.1 Retailer Role
Shopify acts as the sole retailer for all products listed on Trendzlee.com. This means that while Trendzlee.com may advertise and promote products, the actual purchase transaction is conducted through Shopify's platform. Trendzlee.com functions only as a wholesaler, directing customers to Shopify for all purchases. Therefore, any queries, issues, or concerns related to the purchase should be directed to Shopify.
1.2 Advertisements as Promotions
All product advertisements displayed on Trendzlee.com are strictly promotional. They serve the purpose of informing potential buyers about the products and their features. These advertisements are not direct offers for sale but are intended to guide potential buyers to Shopify's platform, where the actual purchase can be made. Thus, any price, availability, or product details must be verified on Shopify's website before purchasing.
1.3 Contractual Relationships
When a customer decides to purchase an item advertised on Trendzlee.com, the resulting contractual relationship is solely between the customer and Shopify. Trendzlee.com is not a party to these contracts and bears no responsibility for the fulfillment, delivery, or quality of the purchased products. Any disputes or issues arising from these transactions are to be resolved between the customer and Shopify.
1.4 Terms of Sale
The terms and conditions governing the sale of all products are determined solely by Shopify. These terms are detailed on Shopify's order forms and include critical information regarding payment, delivery, returns, and refunds. Potential buyers must thoroughly review and accept these terms before completing their purchase. Trendzlee.com has no control over these terms and does not mediate or interfere in the sales process.
1.5 Acknowledgement of Terms
By using Trendzlee.com, visitors acknowledge and accept these terms. This includes recognizing Shopify's role as the exclusive retailer and understanding that the advertisements are purely promotional. Continued use of the site implies agreement with these terms and conditions, and users are expected to comply with them fully.
2. Product Delivery
2.1 Electronic Delivery
All products purchased through Shopify are delivered electronically. Upon successful completion of a purchase, customers will receive an email from Shopify containing a download link for the product. This process ensures a swift and efficient delivery method, eliminating the need for physical shipping.
2.2 Accurate Email Information
Customers must provide accurate and current email addresses during the purchase process to ensure successful delivery of the download links. Any inaccuracies or errors in the email information provided may result in the failure of delivery. Trendzlee.com and Shopify are not responsible for any issues arising from incorrect email addresses.
2.3 Limited Link Validity
The download links provided to customers are valid for a specific period, which will be stated in the purchase confirmation email. Customers are advised to download their purchased products promptly to avoid any access issues once the link expires. Shopify does not guarantee access to the download link beyond the specified validity period.
2.4 Delivery Confirmation
Upon purchase, customers will receive a confirmation email containing the download link. This email serves as the official delivery of the product. Customers should retain this email for their records and reference in case of any future issues or queries regarding their purchase.
2.5 Troubleshooting Delivery Issues
If any issues arise during the delivery process, customers should promptly contact Shopify's support team. The support team will assist in resolving any problems related to the delivery of the product, ensuring that customers receive the products they have purchased.
3. Returns and Refunds
3.1 Return Policy
Customers are entitled to return or request a replacement for defective products within 14 days of purchase. To initiate the return process, customers must contact Shopify's support team within this 14-day period, providing details of the defect and proof of purchase.
3.2 Refund Eligibility
Refund requests must be submitted within 14 days from the date of purchase. Any refund requests made after this period will not be considered. Customers must provide a valid reason for the refund and comply with Shopify's return policies and procedures.
3.3 Refund Process
Refunds issued will cover only the cost of the product. Any additional fees incurred during the purchase, such as transaction fees or taxes, are not refundable. Refunds are processed through Shopify according to their terms of sale, and customers will be notified once the refund has been processed.
3.4 Replacement of Defective Products
In cases where a product is found to be defective, customers may opt for a replacement instead of a refund. The request for a replacement must be made within the 14-day return period. Shopify will provide a new download link for the replacement product once the defect is verified.
3.5 Refund Processing Time
Shopify aims to process all valid refund requests promptly. Once a refund request is received and validated, the refund will be processed, and the customer will receive a notification via email. The time it takes for the refund to appear in the customer's account may vary depending on the payment method used.
4. Disclaimer
4.1 General Disclaimer
The content, products, and services on Trendzlee.com are provided for informational and commercial purposes only. While we make every effort to ensure accuracy, Trendzlee.com makes no guarantees regarding the completeness, reliability, or suitability of the products or information offered.
4.2 Product Use
All products are sold “as-is” and are intended for personal use. Results may vary depending on individual circumstances. Trendzlee.com is not responsible for any misuse, improper handling, or unintended consequences of products purchased through the website.
4.3 External Links
Our website may contain links to third-party websites. Trendzlee.com does not control and is not responsible for the content, privacy policies, or practices of these external sites. Linking to a third-party website does not constitute an endorsement.
4.4 No Professional Advice
Any content on Trendzlee.com related to health, fitness, beauty, financial, or other professional areas is not intended as professional advice. Users should consult appropriate professionals before making decisions based on the content or products offered.
4.5 Limitation of Liability
To the fullest extent permitted by law, Trendzlee.com is not liable for any direct, indirect, incidental, or consequential damages arising from the use of this website, products, or content.
5. Accessibility Statement
5.1 Commitment to Accessibility
At Trendzlee.com, we are committed to providing an inclusive and accessible experience for all users, including those with disabilities. We strive to comply with accessibility standards such as WCAG 2.1 and the Americans with Disabilities Act (ADA).
5.1 Ongoing Improvements
We are continually improving our website to enhance accessibility and usability. While we make every effort to ensure accessibility, some content or features may not yet be fully compliant.
5.2 Feedback and Assistance
If you encounter accessibility barriers or need assistance using our website, please contact us:
Email: work@trendzlee.com
